• To be the preferred destination for trustful, credible, and high-class Umrah services.
• To help the guests of the Most Merciful perform their rituals at a hassle-free manner that makes their Umrah trip outstanding and memorable.
• Provide the guests of Allah with innovative services that can attract new markets and customers. Follow state-of-the-art methods to help customers fulfill their aspirations, achieve their goals, and enrich their spiritual and cultural experience.
• Continue to identify impactful ways to deliver fast and accurate services, utilizing our advanced technologies in hospitality industry.
• Implement a TQM philosophy based on the quality and integrity of our core people who are zealous to serve the guests of the Merciful.
Quality and Excellence
The principles of TQM are applied to the entire “Al Mamoniah” which is committed to improving business quality and accuracy where customers’ expectations being not only met but imaginably exceeded.
Innovation and Initiative
We are passionate about framing out new initiatives that help improve the service given to the Umrah performers, enable our team to create impactful initiatives, push ahead our industry, and realize our customers’ ambitions.
Participation and Team Spirit
We communicate with our partners and customers in an effective proficient way, characterized by honesty and transparency. We endeavor to provide excellent services in a changeable competitive market. We show respect for and value all individuals. We are loyal to each other to ensure we all thrive together.
Commitment and Trust
Since that we perform in a service-based sector, we are committed to interactive honestly with our customers. We work to maintain the trust placed on us by our customers and shareholders. Our policy of communication certifies that we have flexibility to deliver communications that are compliant with the customers’ desires and are consistent with the industry regulations.
• Leading and creative Umrah solutions.
• High-quality service.
• Honest, reliable, and caring Umrah services.
• Customers’ long lasting relationships.
• High performance, brilliant skills.
Receiving the Mu'tamirs at the airport upon their arrival.
Providing accommodation for Mu'tamirs in Makkah and Madinah hotels, with different categories of accommodation.
Comfy transportation services, in cooperation with selected transporters.
Arranging special programs for Umrah performers to visit various important Islamic landmarks and attractions in Makkah and Madinah, under supervision of qualified tour guides.